# Use Cases

## You can highlight the quality, description, and discounts of the items with messages like:

*  100% Linen product
* 100% Cotton 
* Made with sustainable materials
* Purely Organic

<figure><img src="https://3608867894-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkwNkMAfCmI9_U57db_%2Fuploads%2FAYLRwNI4GBxnsXqS4w01%2FScreen%20Shot%202022-10-15%20at%2016.24.56.png?alt=media&#x26;token=762fe29c-4eb5-46fb-97ee-3b01d10fc874" alt=""><figcaption></figcaption></figure>

## Returns and Refunds Policy

Make returns and refunds policy visible on your product page. You can see an example below 👇 Remember that you can customize the style to suit your brand. Refer to the [guide](https://heymerch.gitbook.io/hey/guide#2.-step-formatting) here for instructions on how to modify the widget's appearance.

* Return
* Refund&#x20;
* Exchange

<figure><img src="https://3608867894-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkwNkMAfCmI9_U57db_%2Fuploads%2Fqw6JNSNf4yrUXApeGtDV%2FScreenshot%202023-03-03%20at%2014.18.42.png?alt=media&#x26;token=4712a59e-0e2a-4690-8e4f-93524241aec5" alt=""><figcaption></figcaption></figure>

<br>

## Store operations-related messages like:

* Free shipping
* Warranty
* Inventory updates
* Holiday season offers
* Promotion

<figure><img src="https://3608867894-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkwNkMAfCmI9_U57db_%2Fuploads%2FSKfx0CnqsawSyJsjb1Ys%2FScreen%20Shot%202022-10-15%20at%2016.44.33.png?alt=media&#x26;token=75341f77-bb85-490c-95d2-9ad990cda0ca" alt=""><figcaption></figcaption></figure>

And other custom messages that might help you with conversion rate!